Why is it hard to create a good Intranet search?

What is difficult about Intranet Search? At one level, search may seem very simple – you give users a search box; look through the content on your intranet for matching items; and then present these as a list. Not only that, you can buy off-the-shelf search engine technology from various providers. Surely we can just … More Why is it hard to create a good Intranet search?

Advertisement

Autosuggest Mechanisms

Autosuggest mechanisms vary in terms of several key behaviours: Whether they offer search suggestions, actual results, or search enhancement functionality. Whether one of the items in the drop down is selected automatically. Whether they use auto-complete and what behaviour it has. Whether they typically lead to a search results page, or directly to an end … More Autosuggest Mechanisms