Brief I was asked to look at the design of a search mechanism for an app-based information system. The current implementation was outdated and lacked a number of features that were considered important by the business, in particular the ability to link into follow-up actions within key apps. The proposal was to build a new … More Search Mechanism for Apps and Research

Sketchbooks are a crucial part of any designer’s practice. Here are a few examples from mine.

Eikon is Thomson Reuters primary market data platform, offering a mix of referential and analytical tools, used by over 100,000 financial professionals around the world. Whilst incremental development continued to move the product forward, it was felt that a huge opportunity existed to improve the quality and breadth of coverage of the offering by transforming … More Eikon 4.0

Eikon 4.0 introduced the concept of an App Library. Initially this would contain a listing of existing tools within the product, but it would act as a stepping stone to opening up the product to third party apps in the future. User Interface I took responsibility for turning the concept into a simple, implementable, first … More App Library

Thomson Reuters Eikon contains a large system of HTML pages that provide background information on areas of the financial markets, with key data, analysis and links into additional tools. These pages were created and managed using a traditional development model, meaning that changes had to be fully specified, development resources had to be secured and … More Page Express

Brief During the redesign of the user interface for a search tool, it became clear that issues existed with the ranking of  results that were more important than the issues with the user interface. The search gave access to financial research, published as a set of PDFs and Excel documents. Users were concerned that they … More Date-Based Search Ranking

Brief Whilst working on the design of an App-based platform, it became clear that little was known about the true usage of the system. Although usage data was being collected, the data was poorly organised, existing analyses were not particularly insightful and it was unclear whether the data was reliable. I took responsibility for improving … More Usage Statistics

Brief Pitch for the redesign of the National Trust mobile app. The aim was to increase engagement with the National Trust – particularly by encouraging people to visit their local sites multiple times. Concept To encourage engagement, the new app was designed around the concept of an ‘Inspiration Stream’. This takes the users location into … More National Trust Mobile App