Why is it hard to create a good Intranet search?

What is difficult about Intranet Search? At one level, search may seem very simple – you give users a search box; look through the content on your intranet for matching items; and then present these as a list. Not only that, you can buy off-the-shelf search engine technology from various providers. Surely we can just … More Why is it hard to create a good Intranet search?

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